Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Geilenkirchen Health Services

Medical Equipment & Supplies

Medical equipment and supplies are ordered by a health care provider for everyday or extended use. This may include items like:

  • Oxygen Equipment
  • Wheelchairs
  • Crutches
  • Blood-testing strips for Diabetics
If you have additional questions, please give us a call at 02451-99-3200.

Contact Us

Phone

Main Appointment Line
+24-5199-3200

Don't forget to keep your family's information up to date in DEERS!