Contact Us

Are you experiencing a medical emergency? 

• Off base: Call 112 
• On base: Call 911 or +49-06565-61-911 

Would you like to make an appointment? 

• Call 452-8333 or +49-06565-61-8333 
• Head to the MHS GENESIS Patient Portal 

Would you like to speak with a local TRICARE Office Representative? 

• Call 452-3524 or +49-06565-61-3524 

Would you like to provide feedback regarding your experience at the clinic? 

• Please contact our patient advocate by phone (452-8137 or +49-06565-61-8137) or by email. You may also share your comments online via ICE: Interactive Customer Evaluation. 

52d Medical Group 452-8333 Appointment Line Phone Tree Listing During Open Hours 

• Option 1: Nurse Advise Line 
• Option 2: Schedule an Appointment 
  • Opt 1: Primary Care/WOMC/Optometry/Nutrition Med 
  • Opt 2: Flight Med 
  • Opt 3: Dental 
  • Opt 4: Specialty Clinics (Mental Health, ADAPT, Family Advocacy, EDIS, Public Health, Physical Therapy) 
• Option 3: Ancillary Services  
  • Opt 1: Pharmacy 
  • Opt 2: Laboratory 
  • Opt 3: Radiology 
  • Opt 4: Immunizations & Allergy 
• Option 4: Patient Administration 
  • Opt 1: Tricare Office 
  • Opt 2: Outpatient Records 
  • Opt 3: Medical Evaluation Board 
  • Opt 4: Patient Advocate 
• Option 5: Mental Health Emergency 
  • Opt 1: Mental Health 
  • Opt 2: Crisis Line 

52d Medical Group 452-8333 Appointment Line Phone Tree Listing During Closed Hours 

Option 1: Nurse Advise Line 

Option 2: On Call Dentist 

Option 3: Cancellation Line 

Option 4: Pharmacy Refills 

Option 5: Hours of Operations 

Option 6: Mental Health Crisis Line