Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Family Health

We provide care to all non-PRP, non-Arming Use of Force active duty service members and their dependents. Our services include routine appointments, sick call, and a nurse-run clinic. We also offer virtual health and over the phone appointments. For a full list of services, please contact us.

Contact Us

Phone

+65-6561-8333 or 452-8333

Hours

Monday-Friday
7:30 a.m. to 4:30 p.m.

Location

Building 550
54529 Spangdahlem, Germany
Don't forget to keep your family's information up to date in DEERS!